Privacy Policy

1. Introduction

Academy Chronicle ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website academy-chronicle.com and use our Excel education services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Demographic information (age, profession, location)
• Educational background and Excel skill level
• Payment information for course purchases
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you use our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Excel education services and course materials
• Processing newsletter subscriptions and sending educational content
• Responding to inquiries and providing customer support
• Improving our website and educational offerings
• Conducting market research and analytics
• Compliance with legal obligations
• Marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and delivering services
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about the types of cookies we use and how to manage your preferences.

7. Your Rights

Under Australian privacy law and GDPR (where applicable), you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided in Section 10.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:

• Newsletter subscriptions: Until you unsubscribe
• Course enrollments: 7 years for educational records
• Marketing communications: Until consent is withdrawn
• Website analytics: 26 months

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

11. Complaints

If you believe we have breached your privacy rights, you may lodge a complaint with us using the contact details above. If you are not satisfied with our response, you may also lodge a complaint with:

• Office of the Australian Information Commissioner (OAIC)
• Website: www.oaic.gov.au
• Phone: 1300 363 992

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.